Offshore Outsourcing Web Design, Hosting, Dedicated Servers, Promotion
| |
| |
|
| |
| NetlinkOnlineis a diversified offshore IT services provider. Our
competencies lie in setting up dedicated offshore software
Web Designing teams for outsourced website Web Designing
with a local project management team. Using our proven
Project Management and mature Web Designing methodology we ensure Offshoring works for
you.
|
| |
| NetlinkOnline
maintains an Offshore Web Designing Center (ODC) in India
essentially to provide cost-effectiveness to its Partners
and Clients around the globe. NetlinkOnline's approach
is to have a pool of specialized multi-disciplinary
resource available to its Clients on a dedicated or
as-needed basis. NetlinkOnline organizes and manages
the team, supervises the project life cycle and constantly
trains and keeps the Team updated with the latest Web Designing
concepts and technologies. NetlinkOnline maintains the
intellectual talent to meet the explicit business objectives
and growing needs of its individual Client. NetlinkOnline's
ODC acts as a virtual extension for the Client. |
| |
Why
Outsourcing to India?
Outsourcing brings strategic value to companies through:
- Reducing costs - transforming
fixed costs to variable costs providing operational
flexibility
- Access to expertise - of outsourcing
partners many of whom offer domain competencies
- Increased operational flexibility -allowing
organizations to better adapt to market changes
and customer demands
- Focus on core business a firm's
executives are freed to focus on building and strengthening
their company's core business
- Improved service quality
- Ability to scale - rapidly to
match a company's growth
The strategic value to a company lies
in its ability to have world class service, operate
through best practices without having to make significant
investments and manage processes internally or increasing
headcount and fixed costs. |
| Approach |
NetlinkOnline's
Outsourcing Approach are designed to assist you get
the best out of your offshore outsourcing experience
by using best practices. This Approach is continuously
refined based on inputs from the "Best Practices" sessions
held with the various clients.
Opportunity Analysis
A good offshore outsourcing strategy begins with the
analysis of risks and rewards of outsourcing specific
IT functions of your organization. While developing
a strategy, we take into consideration the following:
- Identify your key business objectives
- Identify, select, prioritize IT functions
- Determine what skills to keep in-house and what
to outsource
- Risk and reward evaluation
- In short, we help you determine if outsourcing
is right for you and if so, how NetlinkOnline can
help you in going offshore.
Offshore Implementation
After understanding the business drivers, needs and
requirements, NetlinkOnline will develop an Offshore
Solution for the Client and present it as part of the
formal contract. After identifying which of your IT
functions are most suitable for outsourcing, our experts
will help you:
- Develop a comprehensive action plan
- Determine how to move forward with speed and confidence
- Master Professional Agreement sign-off
- Statement of Work sign-off
- Skill set requirements and resource sign-off
Migration Strategy
Working offshore is totally different ball game, new
rules, new issues and new risks. It is very important
that you understand these challenges and have a plan
to conquer them. Our expertise in this domain assists
you with:
- Developing a comprehensive offshore migration
strategy
- Organization structure
- Modifying existing processes to support the new
arrangement
- Knowledge transfer
- Environment replication or transfer
- Talent Sourcing
- Offshore communication process and channels
- Offshore transition task management
- Transition is the time when your IT department
is the most vulnerable. We ensure smooth transfer.
Governance Strategy
Governance is the key to a successful outsourcing initiative.
Governance in an outsourcing setup involves putting
a monitoring and evaluation program in place and deciding
on various performance levels and deliverables to be
measured. Our experts work with you and your team to
develop monitoring and evaluation programs that best
suite your business environment. We help you identify
area of potential improvement, take certain proactive
measures and derive an action plan for the future.
NetlinkOnline has a proven Value Addition Model that
defines a steady progress from being just a Web Designing
partner to a business partner. As the relationship evolves,
NetlinkOnline gains sufficient knowledge about the Client's
products and services to identify and implement improvements
proactively. NetlinkOnline adds further value to the
projects from the extensive experience in developing
the best solutions. At the highest level, NetlinkOnline
works with Clients to achieve their business objectives. |
| Engagement
Models |
NetlinkOnline
offers multiple engagement models to meet diverse needs
of global clients. You can choose from any one the generally
accepted models below or a combination of them for different
phases of your project. We can work with you to customize
a model to address your specific need.
- Effort based pricing or Time & Material
- Milestone based billing
- Dedicated Web Designing Facility or Retainer
- Build-Operate-Transfer (BOT) Model
- Project based pricing or Fixed bid
Any of these pricing models can be applied to our suite
of services in ingenious ways for convenience and best
value for money.
Effort based pricing or Time & Material
- In the Effort based pricing model, the project
cost is a function of the total project execution
time and the corresponding resources deployed.
- This engagement model is particularly useful in
contexts where the projects are quite complex and
are prone to specification and design changes midstream.
- This model gives customer greater flexibility
in terms of developing the project specification
on an ongoing basis and modifying the specifications
based on the changing market needs.
Milestone-based Billing
This option works for Clients who are concerned about
progress in remote projects, milestones-based payment
schedules reinforce progress monitoring. It helps justify
payment based on achievable milestone and visible progress
reduces risks.
Dedicated Web Designing Facility or Retainer
A Dedicated facility is an extension of the customer's
own engineering/Web Designing center. Through such Dedicated
facilities, we offer the best skill sets, resources,
flexibility and time-to-market advantages to the customers,
taking all necessary efforts to protect the Intellectual
Property Rights (IPR) of the customers. All rights to
the IPR developed in the Web Designing Facility vests
with the customer. The Dedicated Facility also provides
a cost effective solution to customers requiring continuous
offshore support. For such dedicated relationships,
we also implement customer specific quality/process
frameworks and teams are trained for the specific needs
of a Client. The resources are paid on a retainer basis.
Build-Operate-Transfer (BOT) Model
In the Build-Operate-Transfer Model, NetlinkOnline launches
a dedicated facility for the client. This facility is
like an extension of the client's own facility. The
dedicated facility leverages NetlinkOnline's technical
infrastructure, processes and execution capabilities.
The dedicated facility is staffed either by existing
NetlinkOnline's resources or by Client's resources or
by resources hired specifically for engagement or a
mix of them all. NetlinkOnline has a well-defined mechanism
for the smooth transition of the facility to the client.
Clients see the following benefits by working with this
model:
- Faster Time to Market
- Lower Establishment Costs
- Risk Reduction
- Flexibility
- Process Expertise
- Option of owning the facility
Project based pricing or Fixed bid
- A low risk option, which you can choose when the
scope and specifications for the projects are reasonably
clear.
- We offer Project based pricing in domains wherein
we have the expertise and also have well defined
estimation tools to determine the resource commitments.
- Our process optimization ensures reliability,
predictability and optimized performance of the
projects to deliver on time, on budget, on target.
|
|
NetlinkOnline's
offshore outsourcing delivery models are designed to
suit varying comfort levels and scenarios. Whether outsourcing
is part of your strategy for cost reduction, improving
operations and / or restructuring, the services we offer
will provide financial return, risk mitigation, strategic
alignment, political impact and intuition.
Offshore Delivery Model
The offshore delivery model entails that all project
Web Designing, from initial study to testing, is done
on NetlinkOnline's premises. This particular model works
well in scenarios where the project goals are well defined
and deviation from the same is unlikely. Management
and communication during the course of the project is
the responsibility of our program managers - the internal
clients, who work with tried and tested methodologies
to ensure that delivery is as per schedule. The offshore
dedicated project team, works within predefined processes,
thereby making this model the most cost effective.
Onsite Delivery Model
The onsite delivery model entails that skilled NetlinkOnline
professionals are deployed on the client's premises.
This delivery model is viable only if fluidity is required
in a project, if there is need for a specific resource
type or if post-deployment support is imperative. From
initial consultation to maintenance and support, our
representatives are highly qualified and combine excellent
business acumen and strong inter-personal skills.
Hybrid Delivery Model
This model, a combination of both onsite and offshore,
is the best of both worlds, and results in optimized
costs and maximized efficiency. The onsite team will
directly interact with the clients and will serve as
consultants, program managers and developers, depending
on project requirements. They will do requirement studies,
design and Web Designing, while interfacing directly with
clients. The offshore outsourcing team will interact
only with the onsite team and will provide additional
crucial support, thereby reducing costs and implementation
time. The model allows for scalability and has enormous
operational benefits
ODC Partnership Model
ODC Partnership Model aims at creating relationships
with customers who seek long-term services. Our model
involves the creation of a dedicated offshore Web Designing
unit comprising engineers who have or built domain expertise
in specific areas. This ensures continuity within the
project and iterative use of components while continuously
upgrading to market requirements and effectively addressing
business critical issues like our clients' time-to-market
pressures. |
|
|
| |
GENERAL
How does the offshore Web Designing work?
The offshore Web Designing methodology does not
change, whether the Web Designing is done domestically
in the United States, Europe or any other part
of the world. Our team works with an industry
standard offshore Web Designing methodology. You
will be in direct communication with the project
manager who will track your project through
all the phases of Web Designing, from needs analysis,
requirements documentation, prototyping, Web Designing,
testing, release, business practice integration
and support. The work will be done in our offshore
office, but through the power of the Internet
and through our very strong communication skills,
it will feel as though we were working right
in your facility.
What are the main benefits that businesses gain
from offshore outsourcing?
Today's organizations must find ways to cut
costs, obtain higher productivity from skilled
resources and have in place best practices,
de-risked business through diversification,
and accelerate time-to-market for products and
services. Offshore outsourcing helps companies
meet these objectives by providing:
- Cost effectiveness - Salaries of IT professionals
are significantly lower than those in North
America and Europe. This wage differential
translates into cost savings.
- Large pool of IT talent - India has a
large resource pool of highly qualified
and experienced IT professionals with expertise
in a wide variety of domains and sectors.
This cost effective talent pool can be tapped
into and world-class IT resources can be
deployed for a reliable services delivery.
- Best Practices - Focused heavily on quality
and continuous process improvement, offshore
Web Designing centers operate at high levels
of efficiency, predictability, and reliability.
High process maturity greatly reduces the
risk of project failures and provides significant
advantage when managing service level agreements.
Also, majority of the SEI CMM certified
IT vendors are located in India, which denotes
the high quality culture and a passion for
excellence.
- Round-the-clock operation - Offshore Web Designing
facilities located in India are in a distant
time zone. There is a time differential
between onshore and offshore destinations
which translates into a virtual 24/7 kind
of operation for your projects. Different
time zones can lead to reduced Web Designing
cycles and time-to-market for your solutions/products.
Why does India score
over other destinations for offshore outsourcing?
Offshore Web Designing centers have appearing
throughout the world. Buyers can choose from
locations across Asia/Far East (India, China,
Philippines), Europe (Ireland, Russia, Hungary,
Poland, Czech Republic), the Americas (Canada,
Mexico, Brazil, Chile, Argentina), and Middle
East/Africa (Israel, South Africa).
Although there are many choices for offshore
outsourcing, not all offer the right formula
of success. Selecting the right option requires
right mix of factors such as cultural affinity,
geo-political risk, cost advantage and resource
availability. India has emerged as the dominant
player because it is the strongest option across
a range of factors:
- Competency in delivering IT services - India has a strong understanding of business
applications and has many decades of experience
in delivering IT services. Many of the IT
blue-chip corporate like Microsoft, IBM,
EDS, Dell, HP, Compaq, Sun Microsystems
etc have their own captive Web Designing facilities
as well as outsourcing relationships with
offshore vendors.
- Availability of skilled resources
- By any measure, India has the
largest pool of skilled, experienced IT
professionals. India's premier universities
and colleges churn-out thousands of well-educated
professionals pool every year.
- Government support -
Indian government is a strong supporter
of IT initiatives and has invested heavily
in building its capabilities and supporting
it.
- Cultural affinity - India
is the second most populous English speaking
country in the world and IT professionals
have extensive experience working with their
American and European counterparts. In contrast,
China has a low rate of English speakers,
significant cultural differences, and far
less experience in working with global IT
organizations.
What are the implications of outsourcing?
How do I manage outsourcing relationships? Surveys
and studies have proven that more than 90% of
Fortune 1000 companies outsource some part of
their IT operations. Also, their spending on
offshore IT outsourcing is repetitive, i.e.
they do it on a year-on-year and not experimental
basis. If this is the case, why would an organization
not outsource and benefit from reduction of
the cost of IT initiatives. Selection of the
right vendor is also very important in determining
of the success of the new paradigm. If the vendor
has an onshore office in your country, your
relationship is highly de-risked as you have
someone in your country to respond to you as
any point in time. After you have made the decision
to outsource and also selected the right vendor,
you need to also maintain a regular and seamless
communication so as to constantly monitor the
project's progress and maximize out of the outsourcing
possibility.
How do I know if my
company is a candidate for outsourcing?
Outsourcing is now being considered as a mainstream
business strategy to improve overall corporate
performance and bring about efficiencies. The
Outsourcing Model has evolved and has undoubtedly
become the preferred way of doing business by
corporations of all sizes. Your company may
be a candidate for outsourcing if you are asking
yourself the following:
- Are my resources being utilized optimally?
- Can my IT department improve our corporate
efficiency?
- Is there a quicker, more effective method
to handle IT function?
- Are 40-50% savings for real; what are
the after-effects?
- Will employees have a basis for litigation?
What are their options?
- Is my company ready to meet the future
challenges of technology?
- Should we consider offshore solutions
and services?
|
BUSINESS
What services does NetlinkOnline provide?
NetlinkOnline works with leading organizations
world-wide to provide them with offshore Web Designing
solutions and services. We specialize in establishing
offshore Web Designing centers for our clients
and partners with teams of IT professionals
working dedicatedly for their projects and processes.
Broadly, we provide the following services:
- Application Web Designing and Maintenance
- New Media and Creativity
- Internet Marketing and SEO
Where is NetlinkOnline's Offshore Web Designing
Center located?
NetlinkOnline's Offshore Web Designing Centre
is located in Kalkaji, Delhi, India.
What are the normal working hours in a day and
week?
8 in a day and 40 in a week.
What are the modes of communication?
The modes of communication are the following:
- Telephone using VOIP technology
- Email
- Instant Messenger Chat
Do you have your own offshore Web Designing
center, or do you subcontract?
We have own Web Designing centre in New Delhi,
India and we do not sub-contract. This is basically
to safeguard the interest of our clients/partners
and also to have a greatest control over the
processes, people and projects.
What is the strength
of your company?
We currently have a team of Seventy Five (75)
IT professionals in our offshore Web Designing
centre in India.
What type of a team does NetlinkOnline
have?
At NetlinkOnline, we have a team of exceptionally
bright and talented professionals with experience
of working with companies like GE, Oracle, BirlaSoft,
Convergys, HP, Wipro, NIIT etc. Majority of
our developers/programmers are Engineering Graduates
with Masters in Computer Application. We have
the distinction of attracting and retaining
bright talent through promotion of a culture
of growth and continuous improvement.
What type of processes does NetlinkOnline
have in place?
At NetlinkOnline, we have in place sound processes
that enable us to deliver best- in-class services
to our clients. Our processes are designed to
help our clients check project updates on a
real-time basis, QA methodologies that enable
us to deliver defect free service and project
management tools that allow us to manage the
projects effectively. To ensure the timely and
quality delivery for high client satisfaction,
we have implemented the following processes:
- Prototypes & Staged Deliveries
- Weekly Status Reports
- Comprehensive Bug Management System
- Configuration Management
- Knowledge Management System
What are the company's core competencies?
Our core competencies are the following:
- Expertise in Microsoft .NET
- More than 50 custom solution deployments
world-wide .
- Best-of-the-breed IT talent .
- Fortune 1000 customer endorsement.
- State-of-the-art offshore Web Designing
facility with a capacity of 100 seats .
- Partnerships with leading global software
companies .
Do you provide post-Web Designing maintenance?
Yes, we do support all software we design and
deliver on the basis of a separate support/maintenance
contracts. This generally includes bug-tracking
and fixing. Feature enhancements and Web Designings
are handled as separate contracts. We track
all post maintenance requests, issues, bugs,
etc. in our proprietary software TAR Manager.
We also do support and maintain software developed
by other vendors.
How can we be sure
that the software you develop for us will not
end up in a competitor's hands after it is completed?
We have confidentiality agreement with our with
each and every team member. This confidentiality
is also validated on the basis of existing laws.
Most importantly, our team consists of skilled
professionals, who would not risk their career
or professional integrity by misusing a customer's
code.
What kinds of guarantee do we get that
the work is done well?
We give you a one month of warranty after the
final delivery for all bug-fixing, etc. After
the warranty period, we sign a separate monthly
or quarterly support/maintenance contract with
you, so that you continue to get ongoing support.
How does NetlinkOnline protect confidentiality?
Before a initiating a project, NetlinkOnline
signs a Non Disclosure Agreement (NDA) and Project
Confidentiality Agreement with the client. Under
this agreement, we keep the client and offshore
project-related information in strict confidence.
Any references or client's outsourcing project
details are not revealed without the prior approval
of the client. We also sign a Non Disclosure
agreement with our employees so that the confidential
information of the client is not shared with
any external entity.
Can you provide references?
Yes, we can provide you with our client references.
We have built solid relationships with our clients
and partners by helping them meet their business
objectives and providing them high quality service
that exceeds their expectations.
How do you ensure quality of services?
At NetlinkOnline, we have adopted a quality
framework that is aligned as per SEI CMM Level
3 standard. Quality at NetlinkOnline is a continuous
process and it permeates deep down in the corporate
hierarchy starting from the top management.
Quality is a culture for us. Our processes are
derived from industry standard practices and
have been customized to suit the requirements
of offshore Web Designing.
How flexible are you in accepting our
standards or methodologies for Web Designing on
our projects?
NetlinkOnline is flexible enough to accept your
methodologies and standards that suit your project.
We can work the way you want us to work and
ensure that your business objectives are met.
What engagement models does NetlinkOnline
offer its clients?
We offer multiple engagement models to meet
diverse needs of our clients. We offer the following
engagement models or a combination of the three:
- Project based pricing
- Effort based pricing
- Dedicated Web Designing Facility
We offer a de-risked offshore project migration
methodology that enables us to deliver a zero-defect
delivery of offshore service.
Can I outsource the projects and assignments
that I have from my clients to NetlinkOnline?
Yes. Partnerships are at the core of our business
philosophy. We have built solid relationships
with consulting companies globally in order
to help them reduce their cost of Web Designing
through strategic offshore delivery model. We
partner with companies that are looking at reliable
offshore services provider that can bring about
tremendous synergies to their businesses.
|
OPERATIONS
What is the response time to an initial
communication?
The response time to an email is a few minutes,
whereas IM chat is instant with no response
time at all. Our team in India can also be available
virtually 24/7 for the purpose of responding
to customer query.
How do you provide project estimates
and project schedules?
Before the initiation of the project, we carry
out a very comprehensive scoping and estimation
exercise using intelligent tools developed in-house.
We have onboard systems analysts who are adept
at project analysis and estimation. On the basis
of the work-load involved in the Web Designing
phase as well as the project delivery requirements,
we provide the estimate for the project. Once
when the project has been estimated and scheduled,
we use Microsoft Project Server 2000 for scheduling
the deliverables and monitoring of the project
progress. We have also developed our own custom-designed
tool named TAR Manager for issue and bug tracking.
How do you handle change request and
changes in project scope?
We use a time-tested change management procedure
for any changes in the project. For ongoing
minor changes in the running project, the changes
are communicated to the project manager concerned,
who gets them executed. If the changes are significant
and can greatly add to the work-load that has
been estimated at the beginning of the project,
then we scope creep the project again and submit
the revised quote, for acceptance to the client.
How is testing and
quality assurance performed?
We have a well organized process for testing
and qualification. We have a team of quality
assurance specialists located in our offshore
Web Designing center who provide systematic testing,
verification and quality assurance. We have
aligned our Web Designing methodology as per ISO
9001 Web Designing standards. We have a process
in place to ensure that quality is maintained
every single time. These processes are derived
from industry standard practices and have been
fine-tuned to meet the unique requirements of
remote Web Designing. The following points summarize
our quality initiatives:
- Testing is performed at every step in
the SDLC
- Quality is assured through our rigorous
project management methodology and quality
assessment procedures
- ISO 9001 has been streamlined and adopted
into NetlinkOnline's organizational and
project management models to ensure predictable
results and repeatable success
- NetlinkOnline has a dedicated team that
ensures Software Quality Assurance
- All quality issue tracking will be done
using our proprietary TAR Manager.
How do you ensure knowledge retention
in your organization pertaining to the projects
that you handle?
At NetlinkOnline, we understand the importance
of knowledge pertaining to the project and ensure
that we deploy a shadow resource for every 5
or 6 resources who work on the project. This
ensures that despite the attrition that may
happen in the future, there is an extra resource
(who will be the knowledge source) pertaining
to that project. Majority of our projects have
shadow resource deployments in order to ensure
safety of our client's and partner's projects.
Detailed project documentation at all stages
of the project also helps us manage the project
knowledge.
How do you deal with
urgent bug fixing?
We have a bug fixing and bug tracking mechanism.
In this system we prioritize the issues on the
basis of priority P1, P2, P3 and P4. All urgent
bug fixing issues are put in the priority P1
list and our support team addresses them immediately.
How detailed a set of requirements do
you require from us?
Again, it's an interactive process. In scenario
one: if you do not have any spec outlined we
ask you to give us minimal requirement specifications
(may be a page or two page description of the
system). Then we start developing the formal
requirements document from that. Every release
of this document is reviewed by the client and
we do modifications accordingly. Generally it
goes on from few weeks to a couple of months
(depending on size of the project). In this
process the Requirement Specifications becomes
the Bible for Web Designing. All changes and modifications
are captured continuously in this document.
On the other hand if you already have a specification
document we start with a discussion on that,
refine it for some period of time, try to freeze
it once all agreed.
Offshore software Web Designing strikes
fear in my mind... Are you easy to reach and
how fast do you respond to calls?
Our greatest advantage of working with NetlinkOnline
over other offshore companies is the fact that
we have an onsite Project Management Office
in Dallas, Texas. You do not have to worry about
the constant headaches that communication and
cultural barriers often bring to the software
Web Designing process. You will be in direct communication
with our Dallas office who will work with you
and with your team on a regular basis. We also
have web based project management tools and
mechanism for each and every page, so that each
project can be monitored 24/7 and updates and
bug tracking can be done any time. Also at our
offshore Web Designing center, we have an IPLC
connection that gives us a local American Number
(Dallas Number) that reaches our Indian Office.
You can make a domestic call from America and
speak with your team in India as long as you
like, and vice versa. This way you have access
to some member of our team 24 hours a day.
Are there mechanisms in place to ensure
deadlines, milestones and timely delivery?
We follow all standard project management methodologies
using all available tools (e.g., MS Project).
We have a sign-off process for each delivery
after the specification is firmed up.
How do you deal with people who change
their minds all the time and want something
changed in mid-project?
This is a very difficult question. Our processes
have been designed around "XP" Extreme Programming?
which works towards being able to handle just
this situation. We spent close to 50% of the
time allocated to any project on Design, Architecture,
Prototyping and thorough documentation before
we write a line of code. We do understand that
no client can be hundred percent sure about
their requirements at the start of the project.
To counter this we first develop the prototype
of the entire application (Minus the backend
code) and get that signed off screen by screen
for the entire application. Usually it has been
seen that majority of gaps get filled up at
this phase and the chances of missing out important
functionality as well as making changes mid-project
are reduced. In addition we recommend a iterative
process for managing changes. Our methodology
makes this possible and practical.
Can you provide us
with onsite consultants?
Yes, we can. In cases where onsite consulting
is required, we can follow a Hybrid Web Designing
Model. In this model, there is an onsite component
together with the offshore mix in the Web Designing
methodology. We can fly consultants for knowledge
gathering, requirement specification design,
solutions architecture etc. and then set-up
a dedicated team of IT professionals in our
offshore Web Designing center to work on the project.
This way, we can ensure that you get the dual
benefits of cost-effectiveness through offshore
Web Designing and effective onsite consulting
through consultant deployment onsite.
How do you manage resource attrition
in your company?
At NetlinkOnline, we have implemented HR policies
which are very people-friendly as well as a
work culture that promotes healthy competition,
dynamism and continuous learning and improvement.
Our compensation packages match industry standards
and are performance based. All this has ensured
that the attrition rate in our company is low
and our people retention rate is high.
How do you manage recruiting process
in your company?
We have access to thousands of highly qualified
IT consultants with expertise in various domains
like .NET, Oracle, Java, PHP, C#, etc. We have
a team of Recruiting experts who swing into
action as and when a requirement comes in for
any particular resource. The qualified and experienced
consultants are contacted and a initial interview
is scheduled. We follow a rigorous selection
procedure in order to ensure that the best people
join our team. Our selection process includes
technical test, communication and English proficiency
test, group discussion and interview. If required,
we can also arrange an interview with the client
over the phone.
|
TECHNOLOGY
Does the company have any certification's)?
Our quality processes are adapted to SEI-CMM and
ISO standards and our methodology has enabled
us to deliver software projects on-time and on-budget.
Currently, we are undertaking the initiative for
making compliant our processes as per ISO 9001
standards and hope that to complete within a time-period
of 6 months.
What is company's project
management procedure?
For every project (big or small), there is one
project manager, who is responsible for heading
the project and ensuring the delivery of the
end solution on time and on budget. The client
corresponds with the project manager directly
and he/she is the sole point of contact for
the client for any issues related to the project.
The Project manager manages the resources internally
using Microsoft Project Server 2000. Internally,
the tasks are assigned to the teams through
a custom developed solution, known as TAR. This
ensures that the team is allocated with sufficient
amount of work and the progress of the same
can be monitored and measured using this system.
What version control system is used?
We are currently using Microsoft Visual SourceSafe
for version control.
How complex a software project can you
develop?
We have done and are doing fairly complicated
projects (involving 10-20 team members in a
project over a period of more than a year).
The number of lines of code varied anywhere
between few thousand lines of code to more than
couple of million lines (however it depends
on what type of code/system you are referring
to .NET, Java, C++, C, OO, Assembly, Oracle,
FoxPro, VB, etc.).
Who owns the code at the end?
Our clients will own all the code, documentation,
design, and conceptual ideas. We have a very
strong legal process in place to assign all
proprietary and ownership rights to you.
Do we get the complete set of Web Designing
files at the end?
You get files continuously in the Web Designing
process. After starting the project we ensure
a high-level of interactivity in the Web Designing
process (status meetings happen once in week,
in some of our projects we even have international
conference calls everyday). Every document,
design or code generated in either side is exchanged
continuously and reviewed and fine tuned very
frequently (sometimes daily). Therefore you
keep on getting the files and other deliverables
very frequently.
What technology experience does NetlinkOnline
have?
NetlinkOnline has worked on diverse technology
platforms and build a solid backbone of technical
strength, which enables us to deliver best-in-class
services to our clients. NetlinkOnline has worked
extensively for its various clients in the following
technology areas:
- Web-based technologies
- Client/Server Applications
- Web Services
- Application Packing Services
- Legacy Migration Applications
Do offshore programmers
write code in their native language?
Code Web Designing is done using English language
and all code is written using the same tools
used by developers in the U.S and elsewhere.
Web Designing team members have good knowledge
of English language and world-class communication
skills. Our Project Managers work directly with
the clients and regularly communicate using
a host of channels like email/telephone/IM chat
etc. English language is never a problem working
with us.
Is the code documented?
Yes, we document all the codes that we develop.
We have processes in place that make it compulsory
for our programmers to document the codes and
we also follow standard coding practices. Code
documentation also helps us better maintaining
the code and providing warranties during the
active life of the application. |
|
| |
Corporate Mailing Solutions
|
| 
